Services for
COMMUNICATIONS & MEDIA

Changing consumer behaviors coupled with disruptive technologies are closing the gap that once existed between the communication and media industries. With broad sweeping digital transformations taking place as infrastructures continue to reshape how, where and when content is consumed—our team is working to optimize organizations so they can succeed in today’s rapidly changing digital landscape.

From harnessing the power of big data to launching new channels and finding new ways to increase efficiencies while cutting costs—you can count on us to help you not just transform your business, but better compete.

Analytics

In today’s competitive business climate—it’s more important than ever to get things right the first time. Helping you clearly develop and define performance measures and operational metrics, our consultants provide insight into your critical business functions. Delivering the information you need to make better, more informed decisions—our metrics are developed using a top-down approach that includes detailed analysis for defining metrics, data requirements, targets, frequency and roll-up mechanisms.

Program Management Office │ PMO

Ensuring that your vision, plan, goals and objectives of a strategic initiative are disseminated, understood and are being acted upon, PMO serves as a platform for better communication, coordination and control across teams and organizations. A vital part of strategy execution—our knowledgeable consultants have deep experience in managing large and complex programs and can help you jumpstart your PMO initiatives.

Customer Journey

Today’s leading businesses understand that great products aren’t enough anymore. Giving you a deeper, detailed view into your customer’s journey—our team will identify and prioritize each episode. Helping you uncover what your clients care about most—we’ll work with you to design and deliver better customer experiences while giving your employees the tools they need to deliver them.

Product Management

Many of today’s businesses struggle with narrowly defined product offerings—ultimately hindering their success. Helping transform companies stuck in this rut, our consultants work to reimagine products that delight customers throughout their journey. Breaking down the barriers that exist within traditional business silos—we will work with you to create integrated product offerings and exceptional end-to-end offerings.

Technology Services

Organizations today face an unprecedented amount of change when it comes to new technology. Helping you identify, implement and integrate the technology you need to support critical business functions—we’ll work with you to ensure that the benefits, productivity and performance are measurable and sustainable. From business and systems integration and release lifecycle management to business analytics and intelligence, we will help you navigate the vast array of technology choices.

Transformation Services

The ability to drive transformational change is vital to your success and is a key differentiator when competing in today’s communication and media landscape. Focused on people, processes and organizational aspects of a strategy—we concentrate on developing the appropriate structure, business processes and skill-sets necessary to drive strategy into all levels of your company. Leveraging organizational analysis and design, business process development, project management and analytics—our business transformation services will enable you to meet your end goals.

Operations Management

Operational improvements can help you create sustainable growth across your communication or media organization. Helping you reimagine what’s possible—we develop a strategy that unlocks productivity and cuts costs. Leveraging proven techniques for eliminating waste, variability and inflexibility in operations—our knowledgeable consultants will uncover ways to perform better, faster and smarter.